Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to Cliptra. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • YouTube video URLs that you submit for downloading
  • Contact information if you reach out to us (email address)

2.2 Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Access times and dates
  • Pages viewed and actions taken on our Service

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Service
  • To process your video download requests
  • To improve and optimize our Service
  • To detect and prevent technical issues or abuse
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and enhance user experience

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • We do not permanently store the videos you download
  • Video URLs are processed in real-time and not retained after the download completes
  • We use encrypted connections (HTTPS) for all data transmissions
  • Access to personal data is restricted to authorized personnel only

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze traffic and usage patterns
  • Improve our Service functionality

You can control cookie settings through your browser. However, disabling cookies may affect some features of our Service.

6. Third-Party Services

Our Service may interact with third-party services, including:

  • YouTube (for video information retrieval)
  • Analytics providers (for usage statistics)
  • Cloud hosting providers (for Service infrastructure)

These third parties have their own privacy policies, and we encourage you to review them.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of data processing
  • Portability: Request transfer of your data
  • Objection: Object to certain data processing activities

To exercise these rights, please contact us at contact@mintraccoon.com

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@mintraccoon.com